The management process
All managers must have the capabilities to recognise performance problems and opportunities in daily events, make good decisions and take appropriate action. They do this through the process of management — planning, organising, leading and controlling the use of resources to accomplish performance goals. These four functions of management and their interrelationships are shown in the figure on the right.
All managers, regardless of title, level, type and organisational setting, are responsible for the four functions. However, it is important to know that they most often do not accomplish these functions in a linear, step-by-step fashion. Rather, the reality of managerial work is that the functions are being continually engaged as a manager moves from task to task and opportunity to opportunity in the process of mobilising resources to accomplish goals.