Management

Schermerhorn · Davidson · Poole · Simon · Woods · Chau

// Motivation

Learning outcomes
Understand the concept of work motivation and its theories
Recognise the difference between extrinsic and intrinsic rewards
Categorise individual characteristics of two content theories of motivation: Maslow's hierarchy of needs theory and Herzberg's two-factor theory

Motivation

Work motivation refers to the forces within the individual that account for the level, direction and persistence of effort expended at work. A highly motivated workforce is usually a crucial element of high performing organisations. Staff of an organisation may be motivated by rewards that are either extrinsic or intrinsic.

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