Management

Schermerhorn · Davidson · Poole · Simon · Woods · Chau

// Motivation

Maslow's hierarchy of human needs theory

Psychologist Abraham Maslow proposed that people attempt to satisfy needs in the following hierarchy:

  • physiological needs — such as food and water for survival
  • safety needs — such as a sense of stability or security
  • social needs — such as a sense of belongingness or the development of relationships
  • esteem needs — such as recognition , prestige, or a sense of competence
  • self-actualisation needs — the need for self-fulfilment; to grow and use abilities to the fullest or most creative extent.

Both lower order needs (physiological, safety and social), and higher order needs (esteem and self-actualisation) can affect workplace behaviour and attitudes. Lower order needs tend to be satisfied by extrinsic rewards, whereas higher order needs are met by intrinsic rewards.

Page 5 of 10